ElastixAI, Inc.
Cookie Policy
Last Updated: June 26, 2026
ElastixAI, Inc. (“ElastixAI,” “we,” “our,” and/or “us”) values the privacy of individuals who use our website (https://www.elastix.ai), applications, and services that link to this Privacy Policy (collectively, our “Services”). This cookie policy (“Cookie Policy”) explains how we use cookies, what types of cookies we use, and how you can block cookies. The Cookie Policy forms part of our Privacy Policy.
Our Use of Cookies
We and our third-party partners may collect personal data using cookies, which are small files of letters and numbers that we store on your browser or the hard drive of your computer and/or mobile device. They contain information that is transferred to your computer’s hard drive and your device’s storage. We and our third-party partners may also use pixel tags and web beacons on our website. These are tiny graphic images placed on web pages or in our emails that allow us to determine whether you have performed a specific action. We use cookies, beacons, invisible tags, and similar technologies (collectively “Cookies”) to collect information about your browsing activities and to distinguish you from other users of our Services. This aids your experience when you use our Services and allows us to improve the functionality of our Services. Cookies can be used for performance management (i.e., collecting information on how our website is being used for analytics purposes). They can also be used for functionality management, enabling us to make your visit more efficient by, for example, remembering language preferences, passwords, and log-in details. Below is an overview of the types of Cookies we and third parties may use to collect personal data.
Types of Cookies That We Use
Strictly Necessary Cookies. Some Cookies are strictly necessary to make our Services available to you. Disabling these Cookies may make certain features and Services unavailable, and we cannot provide you with our Services without this type of Cookies. We use the following necessary Cookies:
| Name | More Information | Retention |
|---|---|---|
| crumb | Squarespace sets this cookie to prevent cross-site request forgery. | Session |
| rc::a | This cookie is set by the Google reCAPTCHA service to identify bots to protect the Services against malicious spam attacks. | Session |
| rc::c | This cookie is set by the Google reCAPTCHA service to identify bots to protect the Services against malicious spam attacks. | Session |
Functional and Analytical Cookies. Functional and analytical Cookies allow us to understand how users or visitors use our Services. Functional Cookies do this by remembering information that changes the way our Services behave, such as visitors’ region. Analytical Cookies help us understand how visitors interact with our Services. We use the following functional and analytical Cookies:
| Name | More Information | Retention |
|---|---|---|
| ss_cvr | Squarespace sets this cookie to identify unique visitors and track a visitor’s sessions on a website. | 1 year 1 month and 4 days |
| ss_cvt | Squarespace sets this cookie to identify unique visitors and track a visitor’s sessions on a website. | 1 hour |
| GCLB | This cookie is known as Google Load Balancer set by the provider Google. This cookie Is used for external HTTPS load balancing of the cloud infrastructure with Google. | Session |
How to Block Cookies
You can block Cookies by setting your internet browser or device to block some or all Cookies. However, if you use your browser or device settings to block all Cookies (including essential Cookies) you may not be able to access all or parts of our Services. By using our Services, you consent to our use of Cookies and our processing of personal data collected through such Cookies, in accordance with our Cookie Policy and Privacy Policy. You can withdraw your consent at any time by deleting placed Cookies and disabling Cookies in your browser or device. You can change your browser settings to block or notify you when you receive a Cookie, delete Cookies, or browse our Services using your browser’s anonymous usage setting. Your device may also offer settings to allow you to block or delete Cookies. Please refer to your browser or device instructions or help screen to learn more about how to adjust or modify your browser or device settings. If you do not agree to our use of Cookies or similar technologies which store information on your device, you should change your browser or device settings accordingly. Please note that if you delete or choose not to accept Cookies from our Services, you may not be able to utilize the features of our Services to its fullest potential. Where required by applicable law, you will be asked to consent to certain Cookies and similar technologies before we use or install them on your computer or other device.
Changes to This Cookie Policy
We will post any adjustments to the Cookie Policy on this page, including if we add or remove any Cookies from our Services, and the revised version will be effective when it is posted.
Contact Information
If you have any questions, comments, or concerns about our use of Cookies, please email us at support@elastix.ai.